 Phone: +86-180-2153-1908       Email: marketing@yearnintl.com

FAQ

FAQ

  • Q What if I receive defective or damaged goods?

    A We will fully cooperate with you throughout the investigation. If the issue is confirmed to be our responsibility, we will arrange replacement or compensation accordingly. Please contact us within 7 days with photos and batch number.
  • Q How do you ensure product quality during shipping?

    A Each batch is tested before release. We use proper packaging (e.g., drums, IBC totes, flexitanks) and follow international handling standards. COA (Certificate of Analysis) is provided with every shipment.
  • Q Do you ship internationally?

    A Yes. We export to Europe, North America, Southeast Asia, the Middle East, and more. We work with reliable freight forwarders to ensure safe and timely delivery.
  • Q What is the lead time?

    A
    For in-stock products, shipment can be arranged within 3–5 working days. For made-to-order products, lead time is typically 10–20 days depending on quantity.
  • Q What are your payment terms?

    A We accept T/T (Telegraphic Transfer), L/C at sight (Letter of Credit), and other negotiable terms for long-term partners.

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Contact Info

WhatsApp: +8618021531908
Tel: +86-180-2153-1908
E-Mail: marketing@yearnintl.com
Address: Floor 1-2, Building 4, 1628 Lizheng Road, Lingang New Area, China (Shanghai) Pilot Free Trade Zone
Address: Room 2415, Building 5, Third Financial Street, Jiaye International City, Binhu District, Wuxi City

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